These general terms and conditions apply to all purchases via the website www.ouribeauty.nl A brand operated by ABFA Group Holding B.V. By placing an order, you agree to these conditions. Read this carefully before you make a purchase.
1. Identity of the company
ABFA Group Holding B.V.
Keurenplein 41
1069CD Amsterdam
The Netherlands
Chamber of Commerce number: 62549022
E-mail address: support@ouribeauty.com
Website: www.ouribeauty.nl
The brand Ouribeauty and the website are managed by ABFA Group Holding B.V.
Ouribeauty Company LLC and its EU representative (stated on product packaging) are responsible for product information and compliance with labeling and safety regulations, but not for payments and contractual sales transactions. These are handled exclusively by ABFA Group Holding B.V.
2. Applicability
These general terms and conditions apply to every offer of Ouribeauty and to every agreement that is concluded via www.ouribeauty.nl Between ABFA Group Holding B.V. And the consumer.
3. Offer
All offers on the website are without obligation, unless explicitly stated otherwise. Ouribeauty does not bind apparent errors or mistakes.
4. The agreement
The agreement is concluded at the time of acceptance of the offer and complying with the conditions set out.
5. Prices and payments
All prices include VAT, unless stated otherwise. Payment takes place through the safe payment methods offered (such as Mollie, PayPal, Shopify Payments). Price changes do not affect previously placed orders.
6. Shipping costs and delivery
Standard shipping costs: € 7.95
Free shipping from € 70
Orders with the our NAC 3500 hair dryer (loose or in bundle) are always sent free of charge and via Express delivery.
7. Processing time
Orders placed before 11 p.m. are shipped the same working day.
8. Right of withdrawal
The consumer has the right to withdraw the agreement within 14 days of receiving the order, without giving a reason.
9. Exceptions to right of withdrawal
Products with a hygiene seal cannot be returned once the seal has been broken. This applies, among other things, to the OURI NAC 3500 hair dryer and other sealed products. This exception is clearly stated on the package.
10. Return procedure
Return requests must be submitted within 14 days of receipt via support@ouribeauty.com, stating the order number and clear photos of product and packaging.
After approval you will receive further instructions. Return shipments without approval are not accepted.
11. No exchange
Exchange is not possible. You can return the product according to the procedure and then place a new order.
12. Free gifts with purchase
If your order contains a free gift, this gift must also be returned. If the gift is not returned, we will retain the right to deduct it from the amount to be repayed.
13. Complaints and liability
Ouribeauty and ABFA Group Holding B.V. are not liable for damage caused by incorrect use of delivered products. Electrical appliances must be used according to the manual.
Complaints can be submitted by e-mail and will be treated within 5 working days.
14. Personal data
We process personal data in accordance with our privacy policy, which is available on our website.
15. Applicable law
Only Dutch law applies to these terms and conditions. Any disputes are submitted to the competent court in the Netherlands.