Terms and Conditions
These general terms and conditions apply to all purchases via the website Ouribeauty.nl, a brand operated by Ouri EU Commerce, trade name of Teace Company B.V. By placing an order you agree to these conditions. Read this carefully before you make a purchase.
1. Identity of the company
Ouri EU Commerce (Teace Company B.V.)
Keurenplein 41
1069CD Amsterdam
The Netherlands
Chamber of Commerce number 55718094
VAT number NL851831989B01
E-mail address support@ouribeauty.com
Website Ouribeauty.nl
The brand Ouri Beauty and the website are managed by Ouri EU Commerce.
Ouribeauty Company LLC and its EU representative State on product packaging are responsible for product information and compliance with labeling and safety regulations. Payments and contractual sales transactions are handled exclusively by OURI EU commerce.
2. Applicability
These general terms and conditions apply to every offer of OURI EU commerce and to every agreement that is concluded via Ouribeauty.nl between our EU commerce and the consumer.
3. Offer
All offers are without obligation unless explicitly stated otherwise.
Ouri EU commerce does not bind apparent errors or mistakes.
4. The agreement
The agreement is concluded at the time of acceptance of the offer and complying with the conditions set out.
5. Prices and payments
All prices include VAT unless stated otherwise.
Payment takes place through the secure payment methods offered.
Price changes do not affect previously placed orders.
6. Shipping costs and delivery
Standard shipping costs € 7.95
Free shipping from € 70
Orders with the our NAC 3500 hair dryer loose or in bundle are always sent for free and via Express delivery.
7. Processing time
Orders placed before 11 p.m. are shipped the same working day.
8. Right of withdrawal
The consumer has the right to withdraw the agreement within 14 days of receiving the order without giving a reason.
9. Exceptions to right of withdrawal
Products with a hygiene seal cannot be returned once the seal has been broken. This applies, among other things, to the OURI NAC 3500 hair dryer and other sealed products. This exception is clearly stated on the package.
10. Return procedure and costs
Return requests must be submitted within 14 days of receipt via support@ouribeauty.com, stating the order number and clear photos of product and packaging. After approval you will receive instructions
Return shipments without approval are not accepted.
The consumer returns the products within 14 days after withdrawal at the latest
The costs for return shipment are for the account of the consumer unless otherwise agreed. We pay back within 14 days after withdrawal but can wait until receipt of the return or a shipping certificate. A model withdrawal form is available on request.
11. No exchange
Exchange is not possible.
You can return the product according to the procedure and then place a new order.
12. Free gifts with purchase
If your order contains a free gift, this gift must also be returned
If the gift is not returned, we will retain the right to deduct it from the amount to be repayed.
13. Complaints and warranty
Complaints can be submitted by e-mail via support@ouribeauty.com and will be treated as soon as possible and at the latest within 5 working days. The legal warranty applies to all products. Damage due to incorrect use is not included.
14. Personal data
We process personal data in accordance with our privacy policy that is available on our website.
15. Applicable law
Only Dutch law applies to these terms and conditions.
Any disputes are submitted to the competent court in the Netherlands.